Testimonials

Myles White

We have had Dennis out several times over the years for various appliance related issues. Always very polite and knowledgeable. Dennis and Drake most recently resolved an issue with our dishwasher in a timely manner and advised us how to proceed. We would highly recommend RF Appliance to anyone looking for a reputable appliance technician.

Todd Pennell

Dennis and Drake just left after servicing our range. Not only were they on time, they arrived 15 minutes early! They are professional, knowledgeable and answered all our questions. Great job, we highly recommend RF Appliance!

Anton Walker

We had a pump issue with our LG all in one washer dryer and Kerry came to fix it (under warranty) and he was polite, quick and cared that the washer would work properly after all work was done.

We are happy with the washer and the service we have received.

Jhamps89

Dennis and Drake a great job. Not only were they able to resolve the issue at hand, but discovered a second problem and solved it. Without their attention to detail we could have been looking at another expensive repair! Excellent service and professionalism, we would highly recommend!

Reynold Fast

Great and friendly service from Dennis. Unfortunately, my fridge fan fixed itself on the day Dennis arrived. So, it was an expensive call to not get a fridge fixed. At least I was able to get Dennis to fix another minor problem with my water filter to make it worth it. Dennis did assure me I had 30 days if the problem returned where they would not charge me for a call back. Dennis gets 5 stars out of 5. The rating of 4 is due to limited hours, which made it hard to reschedule when they cancelled an appointment due to illness and limited number of technicians.

Shirley Gunderson

Repair men Dennis and Reed . Great service called with a time they would arrive and were on time . Very pleasant answered any questions I had , finished up the repair job in a timely manner.

Kim Lawson

Our LG stove was acting up after only 4 years, we have extended warranty and it was RF Appliance that came out and had a look. The technician Dennis was fantastic, very knowledgeable and professional. We had to get a part ordered in, but I was so impressed on how fast it arrived and our stove fixed. Wonderful to deal with, highly recommend.

Kris McCormick

We had a broken Samsung stove , Dennis came out and was very prompt, courteous and knowledgable. Stove was fixed in less than 20 minutes. Dennis also offered great info regarding a Service Bulletin on our Samsung fridge which we would never think to look for. Definitely will call again for any appliance issues.

Michelle Chan

Scott was excellent very knowledgeable & took the time to explain our situation!

I would highly recommend him to my clients and friends

Kris Vincent

Excellent service from Dawn in the office to Matthew who repaired my dryer. They quoted me a price, were out the next day , on time and charged me the price that I was quoted. No extra or hidden charges.

I would use them again and highly recommend his company!

Brad Doell

Dennis and his apprentice were great. Had them out twice to fix a new dishwasher that was leaking, but never leaked when they were at the house.I had video and showed it to them and they gave me some great advice. I bought a new dishwasher (different brand) and somehow between the appliance store and RF appliance, I received a full refund for the leaky dishwasher. I am sure Dennis and his apprentice had something to do with the decision of the appliance store to give me a full refund. I only wish I had talked to them when I was appliance shopping - nothing like talking to a repair expert to find out which brands are more reliable.

Deidreg S Ross

Kerri was friendly, worked with my schedule and worked hard to fix my fridge. He carefully explained everything. RF Appliance came highly recommend to me and I am happy to pass on the recommendation to everyone else.

Devon Reid

Washing machine was serviced by Dennis Peters of RF appliance recently. Mr. Peter's was on time, he was courteous and completed the job in a timely manner. Overall, very satisfied.

Karen Nast-Kolb

I highly recommend Dennis Peters from RF Appliances. Gave me a great tutorial on my new washing machine which has a huge capacity but low water supply. No wonder my clothes were not getting cleaned. Dennis gets 5 stars the machine gets maybe 2 or 3. The large tub is very deceptive.

Logan Funk

I had such an awesome experience with RF Appliance. The staff answering the phones are friendly and really knowledgeable. I immediately felt I could trust them! We had Scotty out to fix our stove and he was definitely a pro at what he does. He was also mindful that we had a young dog and suggested we take her outside to not be afraid of the sounds. He even offered up some advice about our other appliances. I’d definitely recommend them to my friends!

Michael Nerman

Scott came out with another guy (I didn't catch his name) to fix our dryer as the heater had blown. They were very friendly and Scott even gave me some advice on our refrigerator. They didn't charge me for the second technician because he was an apprentice. Great experience.

Unfortunately, they hadn't put the vent on quite well enough so the hot air was venting into the house. After I went back there and reattached it, I thought it was fine but we were hearing a rubbing noise.

I called them about the noise and they came and fixed it free-of-charge despite being after the warranty, since the noise was coming from the vent that still wasn't attached well, which was their fault.

One weird thing: both times I called, the receptionist asked if they needed to send out two people, or if we could unstack the dryer ourselves. The first time I told them to send two people, then called them back when we decided we could just do it ourselves, but the receptionist (maybe a different woman?) said that it was inadvisable. Well, it turns out to have been pointless because the technician just took it apart on top of the washer. They didn't have to unstack it at all.

It was overall a positive experience and I would call them again. I just wouldn't give them five stars at this point because it seems like they could have caught the vent thing the first time, and the weirdness about whether we wanted to pay for an extra technician.

Jody Martin

Dennis and his assistant Reed repaired my LG fridge to my complete satisfaction. Dennis is very well informed and answers all questions thoroughly. Also very prompt and efficient.

Juli Shewchenko

I had a great experience with RF Appliance. Dennis came into my workplace to check on a couple dishwashers, and he was very knowledgeable and quick. Throughout the process, he always stayed in touch and we had a solid plan. I appreciate that! Thank you for your help!

Kathleen Penner

Service was fast and efficient. They were on time and very courteous. I would definitely recommend Dennis and the staff from R F Appliance!

Drey Van

Kerry was very helpful and informative during what turned out to be a 2 part service call for our stove. Very pleased with the professionalism and approachability and as a result would not hesitate to utilize and/or recommend RF Appliance as a go to company.

Kim K

Dryer problems. Great experience. Called and service person Dennis was able to come out soon after that. I was able to ask questions and received great advice. Business card is now taped to the back of the machine for my next call.

Marilyn Craggs

Very knowledgeable and diagnosed the problem with my cooktop quickly. Very happy with the service. Would very definitely use them again.

Paul Nikkel

Fixed washing machine.... responded quickly to work order from Samsung. Overall happy with service. Dennis Peter's was the technician.

Gail Walker

Fast and friendly. Dennis was able to identify and fix the problem on my LG washing machine quickly. He explained the problem and gave me suggestions on preventative maintenance.

Hudson and Dominic's Toy Review

I had an issue with my brand new dryer, it had absolutely no power. I had Dennis come and fix me up in no time. The main connection was unhooked inside the machine. Very nice guy!

NW G

We have had Dennis out several times over the years for various appliance related issues. Always very polite and knowledgeable. Dennis and Drake most recently resolved an issue with our dishwasher in a timely manner and advised us how to proceed. We would highly recommend RF Appliance to anyone looking for a reputable appliance technician.

Mario Pellettieri

excellent service, Dennis and Tanner very professional and explained everything in detail. would highly recommend

Doug Smith

Dennis Peters was phoned ahead, arrived in the predicted window, addressed the issue effectively, provided useful background information, and was both pleasant and knowledgible.

Pablo Szajt

Kerry did an awesome service. Really glad he helped me out.

Devon Mistafa

My 3 year old Samsung fridge was making this extremely loud rattling noise I called RF Appliance on Friday and they were at my house Monday with the replacement part. Dennis & Reed were very efficient and got the fridge working again. I am pleased.

Clayton Rumley

Had a great experience with Dennis & Reed. They arrived well within the two-hour service window I was given (and I live out of town), and explained the problem to me and what it was going to take to fix it. They were polite and sincere and I would recommend them to others.

Shirley Mulhall

Awesome service... very knowledgeable service appliance technician Dennis. Thanks

Deanna Hayward

I had Dennis and Reed out to fix an element on my stove. They had arrived about 20 minutes earlier than the aloted time I was given. They were there about 20 minutes and had the problem fixed. Very polite gentlemen.

Shannon Carriere

Dennis and Reed were professional and polite. Work was done quickly and now I can wash clothes again... yippee

S Wil

It's worth it to use a company that is qualified to fix Jenn Air appliances. These guys were able to correctly diagnose the problem with my oven over the phone and fix it within 2 days. The technician Dennis was on time and professional.

Danny Vanderbyl

I dislike giving reviews except when I’m extremely satisfied because critique reviews are very hard to write, however, the techs asked me to post my feedback since they are running a contest. Service performed was passable, but did not exceed expectations by any means, hence the 60% rating. Over two service calls and $700 P&L(thermostat and logic board) in 1.5 months. They did not prorate the labour from the first call- yes it was over 1 month but only marginally. It took two days to get the tech to come while food was going bad (apparently RF is very busy, fair enough.) Tech and trainer (Dennis & Reed) were polite and competent but did not offer to dust the coils even though I mentioned it and had phoned previously - this should be done with at least cursory effort or at least offered for a small plus-fee at all calls. Did not offer to help put food away, and left the light housing off. Honest mistake, I get it.

But overall passable but underwhelming service, and no discount for the return call (maybe I’m just unlucky) that left me feeling like just another number.

I hope this critique will be received as an opportunity for improvement for future benefit of RF and its customers.

Jeff Kaptain

Dennis was very professional and completed the job promptly on our freezer. I would highly recommend RF Appliance.

Karim Mohamed

Dennis and Drake called ahead and arrived on time to fix my dishwasher. They were very professional and have previously repaired our LG fridge. Service was very good.

Today Denis came back and had the correct part and quickly fixed our dishwasher. The service was excellent.

Paulette Patenaude

Very good service from RF Appliance's technician Scott. Very courteous and efficient. First thing in the morning he called to give me a 2-hour time frame of when he'd be here so your whole day is not wasted. Diagnosed the problem, explained the issue and did the repair very efficiently. I would definitely be asking for him for any appliance repair.

Donna-Lee Bean

Prompt courteous service. Dennis Peters and his associate were in, diagnosed the problem with my dryer, fixed the problem and were gone in no time.

Mackenzie Nuytten

Fixed my oven just in time for Christmas, thanks Dennis!!

Keith Ladobruk

Washer repaired quick and Dean and Reed re-attended for modification with no questions asked.

Kevin Rouire

Scott came out and replaced the gasket on our LG washing machine. Service was prompt, professional, and he went above and beyond by checking a few other unrelated issues. Excellent job!

Grant Gaudes

Warranty repair on Sumsung ice maker, tech Scott was very helpful and explained fully what Samsung was doing to try to fix the issue.

Susan Douglas

Dennis and Drake arrived at my home early in the estimated time range today. They were both friendly and efficient in repairing my LG washer. They provided a few tips re cleaning of the washer. The job was completed quickly and they also provided advice on repairing my dishwasher door. I am going to have this repaired next week. I am very happy with their service.

Natalja Tchajkova

Friendly, high quality. They did a good job and were clean and neat. Would recommend to anyone.

Cassie Mendez

Dennis and Drake were very professional. They called and had our service appointment moved up sooner. They figured out the problem quickly and ordered the part and it will be in next week! Very happy with the service!!

Ida Wollman

The Service was excellent ..they were polite and fast.. appreciated and recommended...Thanks to Dennis and Reed.

Kris McCormick

We had a broken Samsung stove , Dennis came out and was very prompt, courteous and knowledgable. Stove was fixed in less than 20 minutes. Dennis also offered great info regarding a Service Bulletin on our Samsung fridge which we would never think to look for. Definitely will call again for any appliance issues.

Michelle Chan

Scott was excellent very knowledgeable & took the time to explain our situation! I would highly recommend him to my clients and friends

AI Pinder

Dennis and Reed were here right on time as promised and had the repair done in no time. Fast efficient and courteous. Thanks a lot.

Gr8 Wpg Sales

Highly recommend RF Appliance and especially want to thank technician Dennis. He had repaired our LG fridge previously for a warranty repair and he did a terrific job as well as give us excellent advice and tips on problem prevention.

I have called him recently for some more questions on my fridge and also for a washing machine problem that we are having he was again very knowledgeable and very helpful.

Thanks very much Dennis!

Harold